🔒 Privacy & Security

Khirkiya Privacy Policy — Your Data Is Completely Safe With Us

Khirkiya believes that every user's personal data belongs to them. This page transparently explains how we collect your information, why we collect it, and how we keep it secure.

Last Updated: January 2026
Your data is never sold to third parties.
All data is protected with SSL encryption.
You can request the deletion of your data at any time.
You will be notified by email in advance of any policy changes.

How We Protect Your Privacy

A quick overview of the key pillars of Khirkiya's data protection framework.

SSL Encryption
All pages on Khirkiya are secured with 256-bit SSL encryption. Your password, payment details, and personal data are fully encrypted in transit.
Secure Data Storage
Your data is stored on internationally certified secure servers. Firewalls, multi-factor authentication, and regular security audits are in place to prevent unauthorized access.
No Data Selling
Khirkiya never sells your personal data to advertisers or third parties. No information is shared without your consent, except where required by law.
User Controls
Your data belongs to you. Manage your marketing preferences, update your information, or request deletion directly from your account settings.
Cookie Transparency
Khirkiya is transparent about which cookies it uses and why. You can disable non-essential cookies at any time through your browser settings.
Compliance with International Standards
Khirkiya follows international data protection standards (GDPR-inspired principles). Your data is always processed fairly, transparently, and for clearly defined purposes.
Summary: Khirkiya takes your privacy seriously. We only collect information that is genuinely necessary to provide our services. Your data is never sold, and it is never shared without your consent.

1 Introduction

Khirkiya is an online gaming and Sports Betting platform built for players in Bangladesh. When we talk about our "Privacy Policy", what we really want to do is be upfront with you about what we do — and don't do — with your information.

This Privacy Policy applies to the Khirkiya website, mobile app, and all related services. By using this platform, you agree to this policy. If you haven't read it yet, now's a good time — it's mostly here to protect your interests.

We've written this policy in plain, easy-to-understand language. If anything is unclear, feel free to reach out to our support team.

2 What Information We Collect

Khirkiya collects two types of data — information you provide directly, and information generated automatically while you use the platform.

2.1 What you provide directly

Data TypeWhy It's Collected
Name & Date of BirthTo verify your identity and confirm your age
Email AddressFor account registration and communication
Mobile NumberFor OTP verification and security
National ID / PassportFor KYC verification
Payment InformationFor processing deposits and withdrawals
AddressFor legal compliance & KYC

2.2 Automatically Collected Information

  • IP address: For security monitoring and geo-location purposes.
  • Device Information: Operating system, browser, and screen resolution.
  • Usage Data: Which pages you visited and for how long, and which games you played.
  • Transaction History: Records of bets, deposits, and withdrawals.
  • Cookie data: For storing session data and your preferences.

3 How We Use Your Information

Collected data is used only for specified purposes and never used unnecessarily.

  • Account management: To ensure secure registration, login, and account safety.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To address your questions and resolve any issues you may have.
  • Platform Improvement: To improve the overall user experience.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Personalized Offers: To send you promotions tailored to your preferences (with your consent).
Your Protection: Khirkiya never uses your data to make decisions that work against you — unless required by law or necessary for fraud prevention.

4 Data Sharing Policy

Khirkiya does not sell your data to third parties. However, in certain circumstances, limited sharing may be necessary:

4.1 Service Provider Partners

Only the information necessary for them to perform their services is shared with payment gateways, KYC verification providers, and technology infrastructure partners. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

Khirkiya is legally required to share information with authorities under court orders, government investigations, or anti-money laundering laws. Where possible, you will be notified in advance.

4.3 Business Changes

In the event of a change in ownership or merger involving Khirkiya, user data may be transferred to the new entity. Users will be notified in advance in such circumstances.

5 Cookie Policy

Khirkiya uses cookies to improve platform performance and personalize your experience.

5.1 Types of Cookies

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembers your language preference and theme settings.
  • Analytical Cookies: Helps us understand which features are used most.
  • Marketing Cookies: To show you relevant offers — you have the option to turn these off.

5.2 Cookie Controls

You can clear cookies or block new ones at any time through your browser settings. Keep in mind, though, that disabling essential cookies may affect how certain features on the platform work.

6 Data Retention Period

Khirkiya retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Account Information: For the duration of your active account and up to 5 years after closure (for legal compliance).
  • Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
  • Communication records: Customer support chats and emails are retained for up to 2 years.
  • Cookie data: From session to up to 1 year, depending on the cookie type.
  • Marketing communications: Withdrawn consent results in immediate deletion.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Right to Data Protection

Khirkiya believes you should have full control over your own data. Your key rights are outlined below:

Right to Access Data

You can request to see what information Khirkiya holds about you.

Right to correction of information

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request the complete deletion of your data.

Right to Restrict Processing

You may opt out of marketing communications at any time.

Right to Data Portability

You can request a download of your data in a standard, portable format.

Right to Withdraw Consent

You may withdraw any consent you have previously given at any time.

To exercise your rights: Email us at support@khirkiya.click or reach out via live chat. We will respond within 30 days of receiving your request.

8 Protection of Minors

Khirkiya is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If a minor has accidentally created an account and we detect it, the account will be closed immediately and all associated data will be deleted. If you believe your child is using this platform, please contact us right away.

9 Our Security Measures

Khirkiya uses a multi-layered security framework to keep your data safe:

  • 256-bit SSL/TLS encryption: For all data transfers.
  • Password Hashing: Your password is never stored in plain text.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Access Control: Only authorized personnel are permitted to access specific data.
  • Data Backup: Regular backups are maintained on secure servers.

In the event of a data breach, affected users will be notified as quickly as possible and the necessary steps will be taken.

10 Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@khirkiya.click
  • Live Chat: Active on the Platform 24/7
  • Response Time: Usually within 24 hours

For more information, visit our Help Center View or FAQ page. We also recommend reading our Terms & Conditions and Responsible Gaming We also recommend reading our policy.

Policy Changes: Any changes to this Privacy Policy will be updated on this page with the revision date. For significant changes, registered users will be notified in advance via email.
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